Refund policy

At BetterDays Co, customer satisfaction is our top priority. We stand behind our products with a 30-Day Satisfaction Guarantee.

30-Day Return & Refund Policy
You have 30 days after receiving your item to request a return or replacement.

To be eligible, please contact our support team first at support.betterdaysco@gmail.com with your order number and the reason for your request. Please do not send items back without contacting us first, as return instructions and addresses vary depending on the product warehouse.

Damaged, Defective, or Incorrect Items
Please inspect your order upon reception. If your item arrives damaged, defective, or you receive the wrong product:
1. Contact us immediately at support.betterdaysco@gmail.com with a clear photo or video of the issue.
2. Once verified, we will immediately send you a brand-new replacement free of charge OR issue a 100% full refund to your original payment method. 
In most cases of damaged or defective goods, you will NOT need to return the item.

Cancellations & Order Changes
Orders are processed quickly within 24 hours. If you need to cancel or modify your order, please email us within 12 hours of placing it. Once an order has been dispatched with our shipping carrier, it cannot be canceled mid-transit.

Refund Process
Once your refund request is approved, your refund will be processed automatically to your original payment method (PayPal or credit/debit card) within 3 to 5 business days.

Questions?
Our support team is here to help 24/7. Reach out to us anytime at:
📧 support.betterdaysco@gmail.com